Kai Media

Stop losing patients and clients to missed calls, without hiring more staff

An AI agent answers the calls your team misses, so callers reach someone, not voicemail. (An AI agent is software that talks to callers like a trained receptionist.)

Joburg Dental: 3-5 missed enquiries captured a week.

15 minutes. No obligation. No prep needed.

How it works

  1. 1

    Book a 15-minute call

    Tell us how calls reach your practice. We find where they get missed.

  2. 2

    We set up your agent

    We build it around your practice and check it with you. Setup takes about 1 week.

  3. 3

    Missed calls get answered

    Calls your team can't take go to the agent, not voicemail.

Case study

Joburg Dental, Johannesburg

Dr Rakesh ChandranJoburg Dental · Johannesburg
The problem
Calls were being missed. An earlier missed-call system was unreliable and caused complaints.
What we set up
An AI voice receptionist for missed calls, built together with the practice team.
The result
3-5 missed enquiries captured a weekPractice's own count

“Their system has helped us capture many patient enquiries that we would otherwise have missed.”

Dr Rakesh Chandran, Joburg Dental

See where your calls get missed

15 minutes. No obligation. No prep needed.

You might be wondering

  • Will it sound robotic?It speaks naturally and tells callers it's an AI. You'll hear a demo on the call.
  • What does it cost?It depends on what your practice needs. We give you a price on the call.
  • How much of my time does setup take?About 1 week, depending on the size of the build. Your part starts with the 15-minute call.

Questions

What does the agent do, and what doesn't it do?

It answers calls your team misses. It takes the caller's details and reason for calling.

It doesn't give clinical or treatment advice. It doesn't replace your team's judgement.

How is caller data handled?

We process data for your practice under a written operator agreement (POPIA section 21).

Callers are told they're speaking to an AI, and when calls are recorded.

Are callers told about the AI and the recording?

Yes. Every caller hears that they're speaking to an AI. They're also told when the call is recorded.

How long is the contract?

It's discussed on the call, depending on our agreement. Typically clients opt for 6-12 months.

What happens on the 15-minute call?

We ask how calls reach your practice today, and where they get missed.

You'll hear a demo call. It's always a demo, never a real patient call.

No prep needed. No obligation.

Ready to stop missing calls?

15 minutes. No obligation. No prep needed.